Question
- Do you have a Showroom?
Answer - We have a virtual showroom rather than a physical
showroom. Physical showrooms or high street forecourts bring enormous
overheads and simply lead to higher prices to cover these premise
costs. Your local car dealership or franchised dealer may have
the most beautiful showroom and facilities, however you can be
assured the car prices will most definitely reflect the investment
in the premises and facilities. Our virtual showroom has much
lower overheads and therefore we are able to offer our customers
better value for money. Once you have looked at our virtual showroom
all you need to do is call or email us and we can arrange an appointment
and give you directions to our location.
Question - Will I be insured during a test drive?
Answer - Yes. Our insurance cover is valid for demonstration
purposes including customer test drives. Please bring your driving
license with you if you plan to test drive a vehicle.
Question - Can I test drive a car without valid road tax?
Answer - Yes. We have trade plates which allow a car without
road tax to be driven and demonstrated to a prospective purchaser.
Question - Where are you located?
Answer - UKCARSTORE is located near Rickmansworth in Hertfordshire
approximately 10 minutes drive from junction 18 of the M25. The
address is not on this site for security reasons so simply contact
us to arrange a viewing and we will give you the address and directions
if required.
Question - Do your cars come with a warranty?
Answer - The majority of our vehicles are available with
a warranty. This is a nationwide warranty where valid repairs
can be carried out at a garage close to you which is convenient
if you are some distance away from us. Please contact us if you
would like to confirm the cover available for the car you are
interested in buying.
Question - How can I pay?
Answer - UKCARSTORE has Chip and Pin Debit / Credit Card
facilities. Our preferred method of payment is Debit Card - Payment
by Debit Card is both instant and free meaning you can drive the
car away there and then. This is also the most secure method of
payment for both buyer and seller. We will also accept Credit
Cards however please note that payment by credit card carries
a surcharge which is 2% of the balance amount and this covers
the costs we incur in processing credit card payments. If customers
prefer to pay by cash (up to £9,000) or by direct transfer to
our bank account then we also accept payments by these methods.
Question - Can I secure a car unseen?
Answer - Yes, and because of our detailed vehicle descriptions
many people do. After all if you know that we have the car for
you why take a chance that it is still for sale by the time you
can get over to see us. If you would like to secure a vehicle
we will take a deposit via debit or credit card over the telephone.
We will take the vehicle off sale and then you simply pay the
balance when you collect the car. The deposit you pay is non-refundable
except in the extremely unlikely event that you come to collect
the vehicle and it is different from the details in our virtual
showroom.
Question - The car I want to purchase is untaxed, can you tax
it for me before I collect?
Answer - Yes however you will need to provide us with an
original insurance document valid from the day before collection.
The simplest way to do this is to use the driveaway
insurance service from Norwich Union Direct which means we
will have the necessary documentation to obtain road tax. The
taxing and registration process is irreversible once completed
and therefore we may ask for a larger deposit in cases where we
are taxing the car for you.
Question - Do you offer part exchange facilities?
Answer - Yes. Please see our part exchange page.
Question - Do you offer finance?
Answer - No. We recommend that you research carefully the
funding options available to you for your car. The internet and
especially various price comparison websites will ensure you get
the best possible value for money based on your circumstances
and will usually save you considerable amounts money compared
to taking finance offered by a dealer.
